Raya Maintenance Overview
Raya Maintenance portfolio encompasses brands such as Nokia, Samsung, Blackberry, HTC, Sony, Motorola, Haier, Xerox, Canon, Dell, Sony Vaio, Apple, Acer and Asus. Raya Maintenance has the only Nokia Level 3 Service Center in Egypt & Nigeria with highest levels of certifications, including ISO 9001:2008, 14001:2009, OHSAS 18001:2007. Raya Maintenance operations encompass a work force of highly skilled and certified engineers, an ultra modern service facility, and 100% compliance to Brands requirements. In Egypt, Raya Maintenance has the leading market share with 9 Nokia Care Service Points, 4 Nokia Care branded Collection Points and 120 active collection point and 7 Samsung Care Service points with around 35,000 monthly repair capacity. In Nigeria, Raya achieved strong presence with 9 Nokia Care Service Centers around 12,000 monthly repair capacity and 80 active collection points. The warehouse, logistics hub is fully automated with full integration of the Brands systems. Furthermore, Raya Maintenance is an authorized Regional Training Partner in Middle East and Africa.